FAQs – Ask Me Wear

AccessEz Accessibility Statement

AccessEz is dedicated to improving accessibility for all users, including those with disabilities. We are continuously working to enhance our app and ensure it meets accessibility standards and guidelines, striving to offer an inclusive browsing experience for everyone.

Conformance Status

This app follows the Web Content Accessibility Guidelines (WCAG) 2.1, which are categorized into three levels: Level A, Level AA, and Level AAA. While AccessEz strives to meet the highest standards, it is currently partially compliant with WCAG 2.1 Level AA.

Technical Information

AccessEz is fully compatible with Shopify environments. The app is built using the following technologies:

HTML
CSS
JavaScript
Node.js
MongoDB

AccessEz Features

The app provides a range of accessibility features that allow for an optimized and inclusive user experience. Here is a list of features available:

Select Language: Choose from multiple language options to adjust the widget to your preferred language.
Highlight Links: This feature highlights links for better visibility and navigation.
Bigger Text: Increases text size for better readability.
Contrast: Adjusts contrast for users who need a higher visual distinction.
Text Spacing: Modify the spacing between text for better readability.
Pause Animations: Enables users to pause animations that could be distracting.
Hide Images: Hides images for users who prefer a text-only experience.
Line Spacing: Adjusts the line spacing for improved reading clarity.
Highlight Headings: Headings are highlighted for easier navigation.
Reading Mask: Adds a reading mask to help focus on specific content.
Reading Guide: A guide is added to help with reading text.
Brightness: Adjusts the brightness of the content to suit the user's preference.
Saturation: Controls the saturation of colors for better visibility.
Dyslexia Friendly: Adjusts font styles to aid those with dyslexia.
Mute Sounds: Mutes sound on the website for those with hearing sensitivity.
Text Alignment: Customize text alignment for easier reading.
Big Cursor: Enlarges the cursor for easier navigation.
Text to Speech: Allows the website content to be read aloud.
Voice Navigation: Enables voice navigation for a hands-free experience.

Notes & Feedback

We are committed to providing regular updates to improve the accessibility of AccessEz. We value feedback from all users and encourage you to let us know if you encounter any issues or have suggestions.

Please note that we cannot address accessibility concerns related to third-party websites, but we are happy to assist you in contacting these websites if necessary. For any issues encountered with linked sites, we recommend reaching out directly to those site owners.

We continually strive to make the web more accessible and inclusive for everyone, and we are dedicated to improving the features offered by AccessEz.

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Ordering

Certainly!

If your order hasn't been shipped yet, you can cancel it. Feel free to contact us or send an email, and our team will assist you promptly.

Of course!

If your order hasn't been shipped yet, you can change it. Simply reach out to us via phone or email, and our team will gladly assist you with the changes.

Shipping

Enjoy Free Shipping Within the US & Canada!

For international shipping, postage costs vary based on the destination. Please refer to our shipping information for more details.

We offer worldwide delivery, and the delivery charge is determined based on the shipping destination. For more details, please refer to our shipping information.

Absolutely! Once your item has been dispatched, we'll promptly send you an email containing the tracking code and instructions for tracking your shipment.

Click here for the tracking page

Payment

Yes, we prioritize the security of your details. We utilize industry-standard SSL encryption protection to safeguard your information.

Additionally, security checks are conducted on all payments to ensure the authenticity of each transaction. This service is provided by SagePay.

We accept all major credit cards and offer installment payments and more.

Explore additional options at the checkout page

Returns

Yes, you can return most items within a 7-day period, provided they are in the same condition as when received - unused and unwrapped.

We reserve the right to deny returns that do not meet the original shipping condition

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